Returns
Obsidian 7-Day Return Policy
At Obsidian, we want you to love your gear. If you’re not completely satisfied with your purchase, you have 7 days from the date of delivery to request a return.
Eligibility for Returns
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Items must be unused, unworn, unwashed, and in original condition.
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Tags and packaging must still be attached.
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Sale or final clearance items are not eligible for return.
How to Start a Return
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Contact us at shopobsidianclothing@gmail.com or our "contact" website portal within 7 days of receiving your order.
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Provide your order number and the item(s) you’d like to return.
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We’ll send you return instructions and the return address.
Refunds & Processing
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Once we receive and inspect your return, we’ll issue a refund to your original payment method (minus shipping costs, if applicable).
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Please allow 5–10 business days for the refund to appear in your account.
Exchanges
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If you’d like to exchange for a different size or color, let us know in your return request.
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Exchanges are subject to availability.